We currently ship Australia-wide. International shipping isn’t available just yet, but we’re looking forward to bringing Kinder Homes to homes around the world in the future
Shipping costs are calculated at checkout based on your order and delivery location.
Once your order has been packed and dispatched, delivery times will depend on your location and chosen shipping method. Tracking details will be provided once your order is on its way.
Yes! Once your order has been dispatched, you’ll receive tracking information so you can follow its journey to your door.
If something isn’t quite right, please contact us at adminkinderhomes@gmail.com with your order number, a brief description and photos of the issue. We’ll work with you to get it sorted.
We accept eligible returns within 14 days of receiving your order for an exchange or store credit. Products must be unused, unopened and in their original condition.
For hygiene and safety reasons, we generally cannot accept returns on products that have been opened or used.
We don’t offer returns or refunds for change of mind. Please choose your products carefully before placing your order, or any items on sale.
Eligible standard returns are generally provided as an exchange or store credit rather than a refund. Place an enquiry through contacts.